Shopping Centres

Parcel Management Software for Shopping Centres

Traizr logs every retailer delivery at the loading bay, routes it to the right unit, and records a full audit trail. One system for every tenant in the centre.

Office Mailroom Management Software being used to scan new parcels.

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Internal mail tracking software trusted by universities, student accommodation providers, corporate offices, healthcare sites, residential buildings and more…

How Traizr Works

From courier barcode to recipient pickup in four steps. No spreadsheets, no manual follow-ups, no missing parcels.

1

Scan it in

Log every delivery with the Traizr app. Scan the courier barcode, match a recipient, done in seconds.

2

Notify

Recipient gets an instant email alert with item details, pickup location, and a unique QR code. No manual messages.

3

Collect

QR code presented at reception. Item released. Handover is logged digitally with time, date, and recipient confirmation.

4

Audit Trail

Full record of every parcel: who collected it, when, and where. Searchable, exportable, GDPR compliant.

Why Shopping Centre Operators Choose Traizr

Back-of-house staff scan each parcel on a smartphone and assign it to the right retail unit. Store teams are notified by email so deliveries do not block the bay or get mixed up between tenants.

Log every retailer delivery at the loading bay

Back-of-house staff scan each parcel on a smartphone and assign it to the right retail unit. Store teams are notified by email so deliveries do not block the bay or get mixed up between tenants.

See volumes across every retail unit

Track deliveries by tenant, carrier, and time of day across the whole centre. Use the data to plan loading bay shifts, support service charge reporting, and show retailers real performance numbers.

Built for constant retailer churn

Add, retire, and reassign units as leases change without per-user fees. Unlimited recipients covers every store manager, pop-up, and seasonal tenant in the centre.

Track returns and inter-unit handovers

Log outbound carrier collections and items moved between units, storage, or management offices. Every handover is timestamped so nothing disappears in the back of house.

Designed for the demands of a busy shopping centre

Smartphone parcel scanning

Loading bay staff scan every delivery on the Traizr app using a standard smartphone.

Retailer email notifications

Store teams are alerted by email the moment their delivery is logged at the loading bay.

Digital proof of collection

Signature, photo, and timestamp captured each time a retailer collects or accepts a parcel.

Multi-site dashboard

Manage every postal facility and branch from a single login with per-site reporting.

Unlimited retailers

Add every tenant, concession, and seasonal pop-up without extra per-user charges.

Community manager using parcel management software to track packages in a coworking space

GDPR Compliant. Traizr is fully GDPR compliant. All recipient data is stored securely in the EU, access-controlled, and automatically purged on schedule. Only authorised staff can view or export delivery records.

GDPR
Data Secure

Frequently asked questions

Back-of-house staff scan each incoming retailer delivery on a smartphone using the Traizr app. The system matches the parcel to the correct unit and sends an email notification to the store team. When a retailer collects, they sign digitally, which leaves a full audit trail against the parcel.

Yes. Traizr is built for the volumes a busy shopping centre handles every day, including peak periods around Christmas and Black Friday. Fast smartphone scanning and instant notifications push collection back to retailers, so the bay stays clear for the next delivery.

Every collection captures a digital signature, a photo, and a timestamp against the parcel record. If a retailer disputes a delivery or raises a missing-item claim, the full history can be pulled in seconds. This protects the centre team and service charge reporting.

Yes. Traizr supports unlimited sites from one account, with separate dashboards per centre and a group-wide view for head office. Site teams only see their own centre, while operators can compare performance across every scheme.

Yes. The scanning workflow is a few taps on a smartphone and new staff are usually confident after one short walkthrough. Seasonal and agency cover can be onboarded in minutes, which matters during peak retail periods.

Traizr starts at 49.99 per month with unlimited recipients and unlimited deliveries. No per-scan fees. Enterprise plans are available for larger organisations that need custom integrations, branding, or an SLA.

Ready to Simplify Secure Speed Up Optimise Your Mailroom?

Speak with our team and see how Traizr can streamline parcel handling for your building.