Apartment Package Management Software for Residential Buildings
Traizr logs every resident parcel, notifies the right person, and keeps the lobby clear. One system for concierge, BTR, and housing association sites.
Gerrit Rietveld Academie
Internal mail tracking software trusted by universities, student accommodation providers, corporate offices, healthcare sites, residential buildings and more…
How Traizr Works
From courier barcode to recipient pickup in four steps. No spreadsheets, no manual follow-ups, no missing parcels.
Scan it in
Log every delivery with the Traizr app. Scan the courier barcode, match a recipient, done in seconds.
Notify
Recipient gets an instant email alert with item details, pickup location, and a unique QR code. No manual messages.
Collect
QR code presented at reception. Item released. Handover is logged digitally with time, date, and recipient confirmation.
Audit Trail
Full record of every parcel: who collected it, when, and where. Searchable, exportable, GDPR compliant.
Why Residential Operators Choose Traizr
Give concierge teams a simple way to track every delivery without burying the front desk.
Log every resident parcel in seconds
Concierge scans each delivery on a smartphone and it is instantly tied to the right flat. Residents are notified by email so parcels get collected quickly and the lobby stays tidy.
Report on volumes across the whole portfolio
Built for constant tenant turnover
Track returns and lost property too
Designed for concierge and residential teams
Smartphone parcel scanning
Concierge staff scan every parcel on the Traizr app using any smartphone.
Residents Instant notifications
Residents are alerted by email the moment their parcel is logged at the front desk.
Digital proof of collection
Signature, photo, and timestamp captured each time a resident collects a parcel.
Multi-site dashboard
Manage every building in a portfolio from one login with per-site reporting.
Unlimited residents
Add every tenant and authorised household member without extra per-user charges.
GDPR Compliant. Traizr is fully GDPR compliant. All recipient data is stored securely in the EU, access-controlled, and automatically purged on schedule. Only authorised staff can view or export delivery records.
Frequently asked questions
How does Traizr work for apartments?
Concierge or reception staff scan each incoming parcel on a smartphone using the Traizr app. The system matches it to the right flat and resident, and sends an email notification with collection details. When the resident collects, they sign digitally, which leaves a full audit trail against the record.
Our lobby is drowning in parcels. Can Traizr clear it?
Yes. Traizr is built for the volumes modern residential buildings handle daily. Fast smartphone scanning and instant resident notifications push collection back to tenants, so parcels do not pile up in the lobby or concierge office.
How do we prove a parcel was collected by the right resident?
Every collection captures a digital signature, a photo, and a timestamp against the parcel record. If a resident disputes a handover or a parcel is reported missing, the full history can be pulled in seconds. This protects the concierge team and the building operator from liability.
Can Traizr handle a full portfolio of buildings?
Yes. Traizr supports unlimited sites from one account, with separate dashboards per building and a group-wide view for head office. Site teams only see their own parcels, while operations directors can compare every scheme.
We have high concierge turnover. Will new staff struggle to learn it?
No. The scanning workflow is a few taps on a smartphone and new concierge staff are usually confident after one short walkthrough. This matters when you are onboarding casual or night shift cover.
How much does Traizr cost?
Traizr starts at 49.99 per month with unlimited recipients and unlimited deliveries. No per-scan fees. Enterprise plans are available for larger organisations that need custom integrations, branding, or an SLA.
Ready to Simplify Secure Speed Up Optimise Your Mailroom?
Speak with our team and see how Traizr can streamline parcel handling for your building.