Thinking about switching?
Package Concierge supplies smart parcel lockers for residential and commercial buildings, where residents collect from a locker bank using a code. For a building with the space and the right delivery profile, lockers take a real load off the front desk.
The limit buildings run into is capacity and fit. Lockers hold what lockers hold. Once the bank is full, or an item is too large, too fragile or needs a signature, the desk is back in the loop and usually without a record.
What to look for in an alternative
Lockers are hardware solving storage. Mailroom software solves accountability. They are complementary rather than competing, so the question is where the gap sits in your building rather than which one wins.
Count the items last month that could not go into a locker. If that number is small, lockers plus a desk process may be enough. If it is not, those items are the ones with no record attached.
Where Traizr is different
Software, so capacity is not the constraint
Traizr tracks the item wherever it sits, on a shelf, in a cage, behind the desk or in a locker. There is no bank to fill, no capital cost per building and nothing to install, which means a peak period is a busy week rather than an overflow problem.
The oversized and the awkward
The items lockers cannot take tend to be the ones that matter most: bulky deliveries, controlled documents, anything needing a signature. Those get the same proof of delivery record as everything else, with a name and a timestamp at handover.
Every building, one view
Because it is software, adding a site costs nothing physical. A multi-site mailroom runs under one account with per-site recipients, notifications and reporting.
What a move actually involves
Plenty of buildings keep their lockers and put Traizr around them, so the desk has a record for everything the bank cannot take. Setup is importing residents and agreeing notification rules, and nothing changes for couriers.
See them side by side
Work out what share of last month's deliveries actually fitted a locker, then decide what should happen to the rest. Look at the Traizr feature set, or book a demo and we will use your own volumes.
