Student Accommodation Parcel Management Built for PBSA
Traizr logs every delivery the moment it arrives, matches it to the right student, and clears your reception fast. One system for every site in your portfolio.
Trusted by leading organisations
We receive over 400 parcels per week on one site alone, and this app has revolutionised the way we handle our parcels. It’s a very fast, efficient and a reliable way for us to manage our parcels.
The mailroom app allows us to record all the packages we receive from both domestic and international couriers, which then gives our student residents an email to notify them. They receive a QR code, we scan that code and hand over the parcels, its that easy!
Ruhul Amin
Urbanest
Urbanest run ten London buildings on Traizr, over 2,000 parcels a week between them, with a median of six hours from arrival to collection. Read the Urbanest case study.
How Traizr Works
From courier barcode to recipient pickup in four steps. No spreadsheets, no manual follow-ups, no missing parcels.
Scan it in
Log every delivery with the Traizr app. Scan the courier barcode, match a recipient, done in seconds.
Notify
Recipient gets an instant email alert with item details, pickup location, and a unique QR code. No manual messages.
Collect
QR code presented at reception. Item released. Handover is logged digitally with time, date, and recipient confirmation.
Audit Trail
Full record of every parcel: who collected it, when, and where. Searchable, exportable, GDPR compliant.
Why PBSA Operators Choose Traizr
Handle freshers week and Black Friday volumes without losing parcels or burning out reception.
Clear reception even at peak weeks
Scan each arrival on a smartphone and the student is notified by email within seconds. Collections happen on the student’s schedule, so parcels stop piling up behind the desk.
See volume and workload across every building
Track parcels by site, floor, carrier, and time of day. Use the data to plan reception rotas for freshers week and justify staffing to head office.
Built for constant student turnover
Bulk upload new students at the start of each term and retire leavers just as fast. Unlimited recipients means no extra cost when you fill a new block.
Track returns and outbound mail too
Log every outbound return, lost property handover, and internal transfer against the student. Full visibility for any follow-up or dispute.
Designed for the challenges of student accommodation
Smartphone item scanning
Reception staff scan every parcel on the Traizr app using a standard smartphone.
Digital proof of collection
Signature, photo, and timestamp captured every time a student collects a parcel.
Student instant notifications
Students get notified by email the moment their parcel is logged at reception.
Multi-site dashboard
Manage every PBSA building from one login with per-site reporting for head office.
Bulk recipient imports
Upload new intakes and remove leavers in bulk at the start of each term.
GDPR compliant. Traizr is fully GDPR compliant. All recipient data is stored securely in the EU, access-controlled, and automatically purged on schedule. Only authorised staff can view or export delivery records.
Frequently asked questions
How does Traizr work for student accommodation?
Reception staff scan each incoming parcel on a smartphone using the Traizr app. The system matches it to the student and sends an email notification with collection details. When the student collects, they sign digitally, which leaves a full audit trail against the record.
Our reception is buried in parcels during freshers week and Black Friday. Can Traizr cope?
Yes. Traizr is built for PBSA peak volumes. Fast smartphone scanning and instant email notifications push collection back to students, so parcels do not pile up behind the desk. Unlimited deliveries means there are no surprise fees when volumes spike.
How do we prove a student actually collected their parcel?
Every collection captures a digital signature, a photo, and a timestamp against the parcel record. If a student disputes a handover, the full history can be pulled in seconds. This protects your reception team and your site from liability.
Can Traizr handle a full portfolio of PBSA sites?
Yes. Traizr supports unlimited sites from one account, with separate dashboards per building and a group-wide view for head office. Site teams only see their own parcels, while operations directors see the full picture across every scheme.
Will our reception team need a lot of training to use it?
No. The scanning workflow is a few taps on a smartphone and most staff are confident after one short walkthrough. New seasonal team members can be trained in minutes, which matters during September onboarding.
Ready to Simplify Your Mailroom?
Speak with our team and see how Traizr can streamline parcel handling for your building.