Thinking about switching?
SendSuite is Pitney Bowes tracking software for inbound parcels, using barcode scanners, signature capture and reporting. It is common in large mail centres and has been doing this job for a long time.
Teams look for an alternative when the shape of the operation changes. The mail centre is no longer one room with dedicated hardware, it is a reception desk in each of six buildings, and equipping all of them the same way starts to look expensive.
What to look for in an alternative
Work out what your total cost actually includes. Software is only part of it. Dedicated scanners, their replacement cycle, and the training that goes with them are the parts that scale badly when you add a site.
Then ask a practical question. If you opened a new building next month, what would you need to buy before somebody could log a parcel there?
Where Traizr is different
It runs on the phones you already have
Traizr scans on any iOS or Android device, using the barcode the courier already applied. There is no specialist hardware to buy, maintain or replace, which means a new site needs an account rather than a purchase order.
One dashboard across every building
Sites are configured separately for recipients, notifications and reporting while sitting under one account. For a multi-site mailroom, that means one view of volumes and outstanding items rather than a report per building.
Proof and audit as standard
Every collection closes with a QR scan, a signature or a photo, and the audit trail behind it is exportable. The record is the same whether the item was handled in the main mail centre or at a reception desk in another building.
What a move actually involves
The workflow will be familiar to anyone who has run a mail centre, so the training is short. The planning tends to be about which sites go first and how recipients are imported, rather than anything technical. Most sites are running within the week.
See them side by side
Price both options for the estate you expect to have in two years, not the one you have today. Look at the Traizr feature set, or book a demo and we will walk through a multi-site setup.
