Parcels are part of the offer now
For purpose-built student accommodation, handling parcels well is no longer a nicety. It is something students expect, notice when it goes wrong, and talk about. A resident who cannot get hold of a delivery for three days remembers it, and so do the friends they tell. Good parcel software has quietly become part of the resident experience.
The volume reality
A building of a few hundred students can take hundreds of parcels a week, and far more at the start of term. Managed by hand, that becomes a wall of boxes and a reception team that cannot see over it. Software that logs each item on arrival and tells the student immediately is the only thing that keeps the volume under control.
Collection that runs itself
The aim is for students to collect quickly and for staff to spend as little time as possible on it. A scan at intake, an automatic notification, and a fast, recorded handover at collection does that. Every parcel carries proof of who took it, so there is no argument later about what was or was not received.
Planning for the arrival weeks
The busiest fortnight of the year is predictable, which means it can be prepared for. Our note on getting a student mailroom ready for September goes through it in detail, and the short version is that a fast, phone-based process is what turns the surge from a crisis into a busy week.
A better experience for residents and staff
Traizr manages parcels for student accommodation across the country, using the same simple scan, notify and collect flow. To see how it would handle your building at its busiest, book a demo.
