Thinking about switching?
Nexudus is a coworking and workspace management platform, with virtual office plans, mailboxes and delivery notifications offered as one part of it. If you already run your spaces on Nexudus, adding virtual office plans there keeps memberships, contracts and billing in one system.
Operators tend to look at a dedicated mail tool when mail becomes a large part of the work. When staff handle hundreds of items a week for virtual office clients, every scan, forward and shred request needs its own record, and the detail of the mail handling starts to matter more than having one login.
What to look for in an alternative
Most operators do not need to replace their workspace platform to improve their mail handling. The useful question is where each part of the work should live. Memberships, contracts and room bookings belong in the workspace platform. Each item of mail, and every action taken on it, needs a record that staff and clients can both see.
Ask both vendors to walk through the same three cases: a letter a client wants scanned, a parcel to be forwarded abroad with the postage charged back, and post that arrives for a client who has left.
Where Traizr is different
Mail handling is the whole product
Traizr is mail and parcel software. Each item is photographed and logged on arrival, the client is notified by app, email or SMS, and the client chooses whether it is scanned, forwarded, shredded, recycled or collected. Staff then carry out the instruction and the record shows who did it and when. See virtual office mail handling software for the full process.
Every instruction is recorded against the item
A scan is kept on the item record. A forward records the carrier and the postage for that item. Usage reporting shows items received, scanned and forwarded per client over any date range, so you can charge each client for the work you did for them.
It works alongside your workspace platform
Traizr does not replace a coworking platform. It can keep its client list in step with a CSV or XLSX file published at an HTTPS URL, using the CSV integration, so you are not maintaining the same list in two places by hand.
Post for clients who have left
When a client's account is closed, Traizr flags any new item addressed to them as it is logged, so staff can apply your policy rather than file it with live mail. The business address management page explains how this works across more than one address.
What a move actually involves
Staff use the Traizr app on a phone, so no dedicated scanning hardware is needed. The work is importing your client list and agreeing how long you hold unanswered mail. Most sites are logging real deliveries within the same week, and we do the setup with you rather than leaving you a guide.
See them side by side
Take the three cases above and ask both vendors to show them in the product. Watch the Traizr product tour, or book a demo with a week of your own mail in mind.
