Thinking about switching?
PilotoMail is mail management and virtual mailbox software for coworking spaces, registered agents and property managers, with integrations listed for OfficeRnD and Yardi Kube. It includes tools for the US Postal Service Form 1583 process, which suits operators running mailboxes in the United States.
Operators look at alternatives for different reasons. Some run sites outside the United States. Some handle a large volume of parcels as well as letters, or run a staffed mailroom for building tenants next to their virtual office service, and want both in one system.
What to look for in an alternative
Start with the work your team does every day rather than the feature list. Ask how each item is recorded on arrival, how the client is told, and what the record shows after a scan, a forward or a collection.
Then ask about the cases that cause disputes. Who collected this parcel, and can you prove it? What did it cost to forward, and has the client been charged? What happens to post for a client who left last month?
Where Traizr is different
Built in the UK, with many languages included
Traizr is a UK company, with sales support in the UK, Europe and the US. The software runs in English, French, German, Spanish, Italian, Dutch and other languages at no extra cost, so staff and clients can use it in their own language. See multilingual mailroom software.
Letters and parcels in one system
The same app logs a letter for a virtual office client and a parcel for a tenant in the building. Operators who run both services keep one record of everything that arrives, across one address or several.
Proof captured at collection
Collection in person closes with a QR scan, a signature or a photo, with a time and a name. Every scan stays on the item record and every forward records the carrier and the postage for that item.
What stays with you
Traizr records your clients and the mail handled for them. It does not process USPS Form 1583 paperwork or run identity checks, so those stay with you and your own advisers.
What a move actually involves
Staff use the Traizr app on a phone, so no dedicated scanning hardware is needed. The work is importing your client list and setting up your notifications. Most sites are logging real deliveries within the same week, and we do the setup with you rather than leaving you a guide.
See them side by side
Pick the three mail situations that cause your team the most trouble and ask both vendors to show them. Watch the Traizr product tour, read about virtual office mail handling, or book a demo.
