FedEx tracking
Track a FedEx parcel
Enter your FedEx tracking number to follow your shipment from pickup to delivery. Below, we explain every status, why tracking numbers vary in length, the common reasons a parcel is delayed, and how businesses track FedEx deliveries the moment they reach the building.
Track a FedEx parcel
Enter your tracking number to see the parcel's journey.
About FedEx
FedEx (Federal Express) is one of the world's largest express-delivery companies. It's a common choice for international express shipments and time-sensitive business parcels into the UK and Europe, spanning services from FedEx Express for fast air freight to FedEx Ground for economy road delivery.
Because the different services use different number formats and networks, a FedEx tracking number's length tells you something about how the parcel is travelling. Recipients can use a free FedEx Delivery Manager account to customise how and when parcels are delivered.
FedEx tracking number formats
FedEx tracking numbers are all digits, but their length varies by service: FedEx Express numbers are usually 12 digits, FedEx Ground numbers are usually 15 digits, and some shipments carry 20 to 22-digit numbers. You will find the number on the sender's dispatch email or the shipping label.
FedEx tracking statuses explained
- Shipment information sent to FedExThe sender has created a label. FedEx has the details but has not yet collected the parcel.
- Picked upFedEx has physically collected the parcel and made its first scan into the network.
- In transitThe parcel is moving between FedEx facilities, often with an At local FedEx facility scan once it reaches the delivery area.
- Out for deliveryThe parcel is on a FedEx vehicle for delivery that day.
- DeliveredHanded over at the address. For businesses this means reception or the mailroom received it - not yet the named recipient.
- Delivery exceptionSomething may delay delivery - often a customs hold, an address issue or a failed attempt. The reason is usually shown next to the scan.
FedEx tracking FAQs
How do I track a FedEx parcel?
Enter your FedEx tracking number into the tracker above. You'll see each scan from the moment shipment information is created, through pickup and transit, to delivery. The number - usually 12 or 15 digits - is on the sender's dispatch email or the shipping label.
Why is my FedEx tracking number a different length?
FedEx uses different lengths for different services. FedEx Express numbers are usually 12 digits, FedEx Ground numbers are usually 15 digits, and some shipments carry 20 to 22-digit numbers. All are valid - the length reflects which service carried the parcel.
Why is my FedEx parcel delayed in customs?
International parcels must clear customs in the destination country. Tracking may show a delivery exception or customs status while paperwork is checked and any duties or taxes are assessed. Once charges are paid and clearance is granted, delivery continues.
Can I redirect a FedEx delivery?
With a free FedEx Delivery Manager account you can often reschedule the date, redirect the parcel to a nearby FedEx location or hold it for pickup, and leave delivery instructions. The options available depend on the service and the shipper's settings.
Can Traizr track FedEx deliveries inside my building?
Yes. FedEx tracking ends when the courier hands the parcel to reception or the mailroom. Traizr takes over from there: staff scan each item in, the recipient is notified automatically, and a signature is captured on collection.
Common FedEx tracking problems
Which service is it?
A 12-digit number is usually FedEx Express, 15 digits is usually FedEx Ground, and longer numbers appear on some shipments. The length tells you which network is carrying your parcel.
Customs clearance delay
International parcels pause while customs checks paperwork and assesses duties or taxes. This is normal; the parcel moves again once clearance is granted and any charges are paid.
Delivery exception
An exception flags a possible delay - an address issue, a failed attempt or a hold. Check the reason on the scan; many can be resolved by the recipient or sender.
Rescheduling delivery
A free FedEx Delivery Manager account lets recipients reschedule, redirect or hold a parcel for pickup before it goes out for delivery.
What happens after “Delivered”?
For a home address, delivery is the end of the story. For an office, university, hospital or apartment building, it's only halfway: the FedEx courier has reached the door, but the parcel still has to travel from reception to the person it's actually for. That internal leg is invisible to FedEx - and it's where parcels most often go missing.
Traizr picks up exactly where the FedEx scan ends, giving your building the same visibility for the internal journey that FedEx gives for the external one.
How Traizr tracks FedEx deliveries inside your building
Most tracking stops at “Delivered”. Traizr continues the journey - from the front desk to the recipient's signature.
- CourierFedEx arrives
- ReceptionScanned in
- MailroomLogged & sorted
- NotificationRecipient alerted
- CollectionHanded over
- SignatureProof captured
- Audit trailFull history
Explore Traizr's features or see it applied to office mailrooms, universities and student accommodation.
Track other couriers
Never lose a FedEx parcel in the building again
Traizr is internal mail & parcel tracking for reception teams and mailrooms - scan-in, instant recipient notifications, and a signature-backed audit trail for every item.
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