PO Box Management Software for Postal Facilities
Traizr logs every letter and parcel into the right PO box, alerts the holder by email, and records every collection with a full audit trail.
Trusted by leading organisations
How Traizr Works
From courier barcode to recipient pickup in four steps. No spreadsheets, no manual follow-ups, no missing parcels.
Scan it in
Log every delivery with the Traizr app. Scan the courier barcode, match a recipient, done in seconds.
Notify
Recipient gets an instant email alert with item details, pickup location, and a unique QR code. No manual messages.
Collect
QR code presented at reception. Item released. Handover is logged digitally with time, date, and recipient confirmation.
Audit Trail
Full record of every parcel: who collected it, when, and where. Searchable, exportable, GDPR compliant.
Why Postal Facility Operators Choose Traizr
Give every PO box holder a modern experience without more work for your counter team. If you also scan, forward or shred on request, that runs on the same virtual office software.
Log every item to the right box in seconds
Scan each letter and parcel on a smartphone and assign it to the correct PO box number. The holder is notified by email so they know something is waiting for them before they arrive.
See volumes and usage across every box
Track item volumes by box, customer, carrier, and time of day. Use the data to plan counter staffing, price new box tiers, and spot inactive holders.
Built for constant customer turnover
Add and retire PO box holders as contracts start and end, without per-user fees. Unlimited recipients means you never pay more when you fill another wall of boxes.
Track forwarded mail and returns
Log outbound items sent on to holders or returned to sender against the original box. Full visibility for any customer query about where their post went. Where you forward regularly, mail forwarding software covers capturing postage per holder. Box holders who want their post acted on rather than held are virtual mailbox customers.
Designed for the realities of a busy PO box facility
Smartphone parcel scanning
Counter staff scan every letter and parcel on the Traizr app using a standard smartphone.
Box holder email alerts
Holders get notified by email the moment an item is logged against their PO box.
Digital proof of collection
Signature, photo, and timestamp captured on every item handed over at the counter.
Multi-site dashboard
Manage every postal facility and branch from a single login with per-site reporting.
Unlimited box holders
Add every customer, company, and authorised representative without extra per-user charges.
GDPR compliant. Traizr is fully GDPR compliant. All recipient data is stored securely in the EU, access-controlled, and automatically purged on schedule. Only authorised staff can view or export delivery records.
Frequently asked questions
How does Traizr work for a PO box facility?
Counter staff scan each incoming letter or parcel on a smartphone using the Traizr app. The system matches it to the correct PO box holder and sends an email notification that something has arrived. When the holder collects, they sign digitally, which leaves a full audit trail against the record.
Customers keep arriving and asking if their mail is in yet. Can Traizr fix that?
Yes. Holders are notified by email the moment an item is scanned into their box. Most queries at the counter drop away because customers already know before they travel to collect. This frees your team to handle real customer service instead.
How do we prove a customer actually collected their parcel?
Every collection captures a digital signature, a photo, and a timestamp against the item record. If a customer disputes a handover or claims a parcel is missing, the full history can be pulled in seconds. This protects your counter team and your business from liability.
We run multiple postal branches. Can Traizr cover them all?
Yes. Traizr supports unlimited sites from one account, with separate dashboards per branch and a group-wide view for head office. Branch staff only see their own items, while operators get the full picture across every location.
Our counter is always busy. Will this slow things down?
No. Scanning an item takes a few seconds on a smartphone and removes the time spent answering “has my post arrived” at the counter. Most PO box facilities find their handover process gets faster, not slower, once Traizr is in place.
Does Traizr work for a CMRA or private mailbox operator?
In the United States a private mailbox operator is a Commercial Mail Receiving Agency, and every mailbox holder has a USPS Form 1583 on file authorising you to receive mail on their behalf. That paperwork stays with you. Traizr covers what happens after the mail arrives: each item is scanned against the right box or PMB number, the holder is notified the moment it lands, and the collection is recorded with a signature, a photo and a timestamp.
Ready to Simplify Your Mailroom?
Speak with our team and see how Traizr can streamline parcel handling for your building.