Austrian Post tracking
Track an Austrian Post parcel
Enter your Austrian Post tracking number to follow your item from acceptance to delivery. Below, we explain every status, the common reasons tracking stalls, and how businesses track Austrian Post deliveries the moment they reach the building.
Track a Austrian Post parcel
Enter your tracking number to see the parcel's journey.
Prefer the carrier? Track on the official Austrian Post site →
About Austrian Post
Austrian Post (Österreichische Post) is Austria's national postal operator, carrying letters and parcels to every address in the country and handling a large share of its inbound and outbound international mail. Items that cannot be delivered to the door are held at a nearby Post-Filiale (branch) or Abholstation (pickup station) for collection.
Parcels and registered items carry full scan history from acceptance to delivery. Ordinary untracked letters have no scan trail, so there is nothing to look up - the tracker only works for parcels and registered or tracked items.
Austrian Post tracking number formats
An Austrian Post domestic parcel code is numeric, printed on the label or receipt. International tracked and registered items instead use the universal S10 format: two letters, nine digits and the country code AT. You will find the number on the sender's dispatch email, your receipt, or the parcel label.
Austrian Post tracking statuses explained
- AcceptedAustrian Post has taken the item - at a branch counter, a drop-off point, or from the sender's premises.
- In transitThe parcel is moving through the network between sorting centres and delivery bases. Expect quiet gaps between scans.
- Out for deliveryThe item is with a carrier on the delivery round and should arrive that day.
- DeliveredHanded over at the address. For businesses this means reception or the mailroom received it - not yet the named recipient.
- Held at a branch or pickup stationKept at a Post-Filiale or Abholstation for collection. Bring ID and the reference or collection code.
Austrian Post tracking FAQs
How do I track an Austrian Post parcel?
Enter your tracking number into the tracker above. Domestic parcels use a numeric code; international items use an S10 code ending in AT. You'll see each scan from Accepted to Delivered.
What does an Austrian Post tracking number look like?
A domestic parcel number is a numeric code on the label or receipt. International tracked items follow the S10 format: two letters, nine digits and AT.
Why is my Austrian Post tracking not updating?
Tracking normally pauses between scans, such as overnight in transit, during customs clearance on inbound items, or while a parcel waits at a branch or pickup station. If there's been no scan for several days, ask the sender to raise an enquiry with Austrian Post.
What does “delivered” mean at a business address?
For an office, campus or apartment block, “delivered” means Austrian Post handed the parcel to reception or a mailroom - not to the named person. Internal tracking software like Traizr takes over from that point.
Can Traizr track Austrian Post parcels automatically?
Traizr tracks parcels once they reach your building: staff scan each item in, the recipient is notified automatically, and a signature is captured on collection - a complete chain of custody from courier to recipient.
Common Austrian Post tracking problems
Waiting at a branch or pickup station
If delivery to the door failed, the parcel is usually held at a Post-Filiale or Abholstation nearby. Take ID and the collection code from your tracking or notification.
Customs charges (inbound)
Parcels arriving from outside the EU may need customs duties or VAT paid before Austrian Post will release them. Watch your tracking and email for a payment request.
Delivery attempted
If no one was available, Austrian Post may have left a notice and attempted redelivery or held the item. Check the tracking event for what to do next.
Says delivered but not received
At a business, it's usually with reception or the mailroom. Check there first - this is exactly the internal gap Traizr closes.
What happens after “Delivered”?
For a home address, delivery is the end of the story. For an office, university, hospital or apartment building, it's only halfway: the parcel has reached the door, but it still has to travel from reception to the person it's actually for. That internal leg is invisible to Austrian Post - and it's where parcels most often go missing.
Traizr picks up exactly where the courier scan ends, giving your building the same visibility for the internal journey that Austrian Post gives for the external one.
How Traizr tracks Austrian Post deliveries inside your building
Most tracking stops at “Delivered”. Traizr continues the journey - from the front desk to the recipient's signature.
- CourierAustrian Post arrives
- ReceptionScanned in
- MailroomLogged & sorted
- NotificationRecipient alerted
- CollectionHanded over
- SignatureProof captured
- Audit trailFull history
Explore Traizr's features or see it applied to office mailrooms, universities and student accommodation.
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Never lose an Austrian Post parcel in the building again
Traizr is internal mail & parcel tracking for reception teams and mailrooms - scan-in, instant recipient notifications, and a signature-backed audit trail for every item.
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