Poste Italiane tracking
Track a Poste Italiane parcel
Enter your Poste Italiane tracking number to follow your item from acceptance to delivery. Below, we explain every status, the common reasons a parcel is held at a post office, and how businesses track Poste Italiane deliveries the moment they reach the building.
Track a Poste Italiane parcel
Enter your tracking number to see the parcel's journey.
Prefer the carrier? Track on the official Poste Italiane site →
About Poste Italiane
Poste Italiane is Italy's national postal operator, handling letters, registered mail (raccomandata) and parcels through its Poste Delivery and Crono services. It covers both domestic and international shipments, backed by one of the country's largest networks of post offices used for both delivery and collection.
Tracked services carry a scan history from acceptance to delivery, and many items can also be collected in person from a post office. The tracker works for any item sent with a tracking or registered-mail code - simple untracked letters have no scan events to look up.
Poste Italiane tracking number formats
Poste Italiane codes vary by service. Domestic parcels often use a numeric code of around 12 to 13 digits, while international registered items follow the S10 format - two letters, nine digits and the country code IT. You will find the code on your Post Office receipt or the sender's dispatch notice.
Poste Italiane tracking statuses explained
- Accepted (Preso in carico / Accettato)Poste Italiane has taken the item - at a post office counter or from the sender's premises.
- In transit (In transito)The parcel is moving between sorting centres and delivery offices. Expect quiet gaps between scans.
- Out for delivery (In consegna)The item is with a carrier on the delivery round and should arrive that day.
- Delivered (Consegnato)Handed over at the address. For businesses this means reception or the mailroom received it - not yet the named recipient.
- Held at a post office (In giacenza)Stored for collection after a missed delivery. Bring the notice and photo ID. International items may show Customs (Dogana) while duties are assessed.
Poste Italiane tracking FAQs
How do I track a Poste Italiane parcel?
Enter your Poste Italiane tracking number into the tracker above. You'll see each event from acceptance (preso in carico) through to delivery (consegnato). The code is printed on your Post Office receipt or the sender's dispatch notice.
What does a Poste Italiane tracking number look like?
Formats vary by service. Domestic parcels often use a numeric code of around 12 to 13 digits, while international registered items follow the S10 standard - two letters, nine digits and the country code IT, for example RA123456789IT.
Why is my parcel “in giacenza” (held at a post office)?
“In giacenza” means the item is being held for collection at a post office, usually after a failed delivery or because no one was available to sign. Take the notice and photo ID to the office shown before the storage period ends, or arrange a redelivery where offered.
Why is my international Poste Italiane parcel in customs?
Items arriving from outside the EU pass through customs (dogana), where duties or VAT may be assessed. Tracking can pause during this stage. Poste Italiane will contact you if a payment or extra documentation is needed before the parcel is released.
Can Traizr track Poste Italiane deliveries into my building?
Yes. Traizr tracks parcels once they reach your building: staff scan each item in, the recipient is notified automatically, and a signature is captured on collection - a complete chain of custody from courier to recipient.
Common Poste Italiane tracking problems
Held for collection (in giacenza)
After a missed delivery the parcel waits at a nearby post office. Take the notice and photo ID before the storage window closes, or arrange redelivery where available.
Stuck in customs (dogana)
International items can pause while duties or VAT are assessed. Poste Italiane will contact you if a payment or extra paperwork is needed before release.
Delivery attempted / notice left
If no one could receive or sign for the item, a notice is left and the parcel is redirected to a post office. Check the notice for the collection point and reference.
Status shown in Italian
The Poste Italiane site is mainly in Italian, so statuses appear as preso in carico, in transito or consegnato. Our status guide above maps each Italian term to plain English.
What happens after “Delivered”?
For a home address, delivery (consegnato) is the end of the story. For an office, university, hospital or apartment building, it's only halfway: the parcel has reached the door, but it still has to travel from reception to the person it's actually for. That internal leg is invisible to Poste Italiane - and it's where parcels most often go missing.
Traizr picks up exactly where the courier scan ends, giving your building the same visibility for the internal journey that Poste Italiane gives for the external one.
How Traizr tracks Poste Italiane deliveries inside your building
Most tracking stops at “Delivered”. Traizr continues the journey - from the front desk to the recipient's signature.
- CourierPoste Italiane arrives
- ReceptionScanned in
- MailroomLogged & sorted
- NotificationRecipient alerted
- CollectionHanded over
- SignatureProof captured
- Audit trailFull history
Explore Traizr's features or see it applied to office mailrooms, universities and student accommodation.
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Traizr is internal mail & parcel tracking for reception teams and mailrooms - scan-in, instant recipient notifications, and a signature-backed audit trail for every item.
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