Virtual office
Traizr Virtual Office Management System
1:15
Most operators fall into virtual office post by accident. A tenant asks whether you would hold mail for a company that is not really based there, you say yes, and a year later three people are running an unofficial mail service out of a drawer with no record of anything.
Then the call comes. Customer X wants to know what happened to an important letter, and the honest answer is that somebody probably forwarded it, but nobody can say when, or where to. That is the moment the drawer stops being good enough.
Traizr turns the same post into a service you can actually sell. Every item that arrives is photographed and logged against the customer, they choose what happens to it - scan, forward, shred or recycle - and the action you take is recorded against the item. An address you already own becomes a managed mailing service, on work your team is largely doing already. There is more detail on running virtual office mail and on the wider digital mailroom it sits inside.
What it fixes
The three things that make virtual office post hard to run properly.
-
The drawer
Post stops piling up
Each item is photographed and logged against a customer account as it arrives, rather than sitting in a tray waiting for someone to remember whose it is. Nothing depends on one person knowing where things are.
-
"Where is my letter?"
An answer for every item
Because each item carries a photo, a date and the instruction that was actually carried out, the Customer X phone call takes seconds. That record is what earns trust with people posting you bank letters and court papers.
-
Admin
The front desk gets its day back
Scan, forward, shred and recycle requests come through the app instead of arriving as phone calls and forwarded emails. Staff action a queue rather than fielding interruptions all afternoon.
More Traizr videos
Want to see it on your own post?
A demo takes about 20 minutes and uses your building, your recipients and your reporting. No slides.