Swiss Post tracking
Track a Swiss Post parcel
Enter your Swiss Post tracking number to follow your item from posting to delivery. Below, we explain every status, the common reasons tracking stalls, and how businesses track Swiss Post deliveries the moment they reach the building.
Track a Swiss Post parcel
Enter your tracking number to see the parcel's journey.
About Swiss Post
Swiss Post (Die Post) is Switzerland's national postal operator, long known for reliable, punctual domestic delivery and a well-run international service. It carries letters and parcels to every Swiss address and connects the country to postal networks worldwide, with collection available at branches and My Post 24 self-service lockers.
Parcels and registered items carry full scan history from posting to delivery. Ordinary untracked letters have no scan trail, so there is nothing to look up - the tracker only works for parcels and registered or tracked items.
Swiss Post tracking number formats
A Swiss Post domestic number is a long numeric code written with dots, for example 99.00.000000.00000000. International tracked and registered items instead use the universal S10 format: two letters, nine digits and the country code CH. You will find the number on the sender's dispatch email, your receipt, or the parcel label.
Swiss Post tracking statuses explained
- PostedSwiss Post has taken the item - at a branch counter, a drop-off point, or from the sender's premises.
- SortedThe parcel has been processed at a sorting centre and is routed towards the delivery region. Expect quiet gaps between scans.
- In deliveryThe item is with a carrier on the delivery round and should arrive that day.
- DeliveredHanded over at the address. For businesses this means reception or the mailroom received it - not yet the named recipient.
- Ready for pickupHeld at a branch or a My Post 24 locker for collection. Bring ID and the reference or pickup code.
Swiss Post tracking FAQs
How do I track a Swiss Post parcel?
Enter your tracking number into the tracker above. Domestic parcels use a dotted numeric code such as 99.00.000000.00000000; international items use an S10 code ending in CH. You'll see each scan from Posted to Delivered.
What does a Swiss Post tracking number look like?
A domestic number is a long numeric code written with dots, for example 99.00.000000.00000000. International tracked items follow the S10 format: two letters, nine digits and CH.
Why is my Swiss Post tracking not updating?
Tracking normally pauses between scans, such as overnight in transit, during customs clearance on inbound items, or while a parcel waits at a branch or My Post 24 locker. If there's been no scan for several days, ask the sender to raise an enquiry with Swiss Post.
What does “delivered” mean at a business address?
For an office, campus or apartment block, “delivered” means Swiss Post handed the parcel to reception or a mailroom - not to the named person. Internal tracking software like Traizr takes over from that point.
Can Traizr track Swiss Post parcels automatically?
Traizr tracks parcels once they reach your building: staff scan each item in, the recipient is notified automatically, and a signature is captured on collection - a complete chain of custody from courier to recipient.
Common Swiss Post tracking problems
Waiting at a branch or locker
If delivery to the door failed, the parcel is usually ready for pickup at a nearby branch or a My Post 24 locker. Take ID and the pickup code from your tracking or notification.
Held in customs (inbound)
Parcels arriving from abroad can pause for customs clearance, and duties or VAT may be due before release. Long gaps at this stage are normal; watch for a payment request.
International vs domestic number
A dotted numeric code is a domestic Swiss Post item; an S10 code ending in CH is an international one. Make sure you're using the right number in the right tracker.
Says delivered but not received
At a business, it's usually with reception or the mailroom. Check there first - this is exactly the internal gap Traizr closes.
What happens after “Delivered”?
For a home address, delivery is the end of the story. For an office, university, hospital or apartment building, it's only halfway: the parcel has reached the door, but it still has to travel from reception to the person it's actually for. That internal leg is invisible to Swiss Post - and it's where parcels most often go missing.
Traizr picks up exactly where the courier scan ends, giving your building the same visibility for the internal journey that Swiss Post gives for the external one.
How Traizr tracks Swiss Post deliveries inside your building
Most tracking stops at “Delivered”. Traizr continues the journey - from the front desk to the recipient's signature.
- CourierSwiss Post arrives
- ReceptionScanned in
- MailroomLogged & sorted
- NotificationRecipient alerted
- CollectionHanded over
- SignatureProof captured
- Audit trailFull history
Explore Traizr's features or see it applied to office mailrooms, universities and student accommodation.
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Never lose a Swiss Post parcel in the building again
Traizr is internal mail & parcel tracking for reception teams and mailrooms - scan-in, instant recipient notifications, and a signature-backed audit trail for every item.
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