Government & Civic

Mailroom Management Software for Government Buildings

Traizr logs every item entering a government or council site, tracks it across departments, and records a full chain of custody. One system for every civic building.

Staff using university mailroom software to scan parcels in a central campus mailroom

Gerrit Rietveld Academie

Internal mail tracking software trusted by universities, student accommodation providers, corporate offices, healthcare sites, residential buildings and more…

How Traizr Works

From courier barcode to recipient pickup in four steps. No spreadsheets, no manual follow-ups, no missing parcels.

1

Scan it in

Log every delivery with the Traizr app. Scan the courier barcode, match a recipient, done in seconds.

2

Notify

Recipient gets an instant email alert with item details, pickup location, and a unique QR code. No manual messages.

3

Collect

QR code presented at reception. Item released. Handover is logged digitally with time, date, and recipient confirmation.

4

Audit Trail

Full record of every parcel: who collected it, when, and where. Searchable, exportable, GDPR compliant.

Why Public Sector Teams Choose Traizr

Full visibility and a clean audit trail for every item moving through a civic building.

Log every item from the moment it arrives

Mailroom staff scan each parcel and letter on a smartphone and assign it to the right department, team, or case officer. Recipients are notified by email so nothing sits unclaimed at the post room.

Report on volumes across every civic site

See deliveries by department, carrier, and time of day across every council office or government building. Use the data for audits, FOI requests, and internal performance reviews.

Built for complex department structures

Unlimited recipients cover every civil servant, case worker, and contractor without per-user fees. Structure recipients by department, team, or location to match how the organisation actually works.

Track internal mail and sensitive handovers

Log items moving between departments, floors, and buildings with a digital signature at each step. Every transfer is timestamped so chain of custody is never in doubt for sensitive paperwork.

Designed for the demands of public sector mailrooms

Smartphone item scanning

Mailroom staff scan every item on the Traizr app using a standard smartphone.

Full chain of custody

Signature, photo, and timestamp captured on every collection and internal transfer.

Department and team routing

Assign every item to a department, team, case officer, or shared inbox in seconds.

Multi-site dashboard

Manage every council office and civic building from a single login.

Full audit trail and reporting

Export full item histories for audits, FOI responses, and compliance reviews.

Community manager using parcel management software to track packages in a coworking space

GDPR Compliant. Traizr is fully GDPR compliant. All recipient data is stored securely in the EU, access-controlled, and automatically purged on schedule. Only authorised staff can view or export delivery records.

GDPR
Data Secure

Frequently asked questions

Mailroom staff scan each incoming item on a smartphone using the Traizr app. The system matches it to the right department, team, or case officer and sends an email notification with collection details. Every handover is signed for digitally, leaving a full audit trail across the building.

Yes. Traizr records a full chain of custody on every item, with signature, photo, and timestamp at each handover. Traizr is fully GDPR compliant and data is stored securely. For custom security requirements specific to your organisation, get in touch.

Every scan, transfer, and collection is logged against the item record with a timestamp and digital signature. If an item is queried during an audit or FOI request, the full history can be pulled in seconds. This supports internal governance and external scrutiny.

Yes. Traizr supports unlimited sites from one account, with separate dashboards per building and a group-wide view for central teams. Staff only see items at their own location, while estates leads get the full picture across the organisation.

No. The scanning workflow is a few taps on a smartphone and most staff are confident after one short walkthrough. Sites are usually live within a day, including department and team imports.

Traizr starts at 49.99 per month with unlimited recipients and unlimited deliveries. No per-scan fees. Enterprise plans are available for larger organisations that need custom integrations, branding, or an SLA.

Ready to Simplify Secure Speed Up Optimise Your Mailroom?

Speak with our team and see how Traizr can streamline parcel handling for your building.