TNT tracking
Track a TNT parcel
Enter your TNT consignment number to follow your item from booking to delivery. Below, we explain every status, the common reasons tracking stalls, and how businesses track TNT deliveries the moment they reach the building.
Track a TNT parcel
Enter your tracking number to see the parcel's journey.
About TNT
TNT is a global express carrier, now part of FedEx, with a long-standing strength in business-to-business express across Europe. It moves everything from documents to pallets, and is a familiar sight at loading bays and reception desks where companies receive time-sensitive freight.
Because so much TNT traffic is B2B, deliveries frequently land at a business reception rather than a home. That makes the handover point - from the TNT driver to the building - a common place for an item to sit unaccounted for until someone routes it internally.
TNT tracking number formats
TNT typically uses a 9-digit consignment number for shipments, and a GE-prefixed air waybill for international express. Enter the consignment or waybill number rather than the sender's own reference. You will find it on the dispatch note or the shipping label.
TNT tracking statuses explained
- Consignment bookedThe shipment has been created in TNT's system but not yet collected.
- Picked upTNT has the item and it has entered the express network.
- In transitMoving between depots and, for international, across borders. Expect gaps between depot scans.
- At depotProcessed at a local depot, ready to be loaded for the delivery round.
- Out for deliveryWith a driver on the round and due that day.
- DeliveredHanded over at the address. For businesses this usually means the goods-in desk or reception signed for it - not yet the named recipient.
- ExceptionSomething needs attention - a customs hold, an access issue at the address, or a delay in the network.
TNT tracking FAQs
How do I track a TNT parcel?
Enter your TNT consignment number (usually 9 digits) or an international air waybill (often GE-prefixed) into the tracker above. You'll see each scan from booking to delivery. TNT is part of FedEx and strong in B2B express across Europe.
What does a TNT tracking number look like?
TNT commonly uses a 9-digit consignment number for shipments, and a GE-prefixed air waybill for international express. Make sure you're entering the consignment or waybill number, not the sender's own reference.
Why is my TNT tracking not updating?
Tracking pauses between depot scans and can go quiet while an international shipment clears customs. If there's been no scan for several days, ask the sender to raise an enquiry with TNT.
What does “delivered” mean at a business address?
For an office, campus or apartment block, “delivered” means TNT handed the parcel to reception or a goods-in desk - not to the named person. Internal tracking software like Traizr takes over from that point.
Can Traizr track TNT parcels automatically?
Traizr tracks parcels once they reach your building: staff scan each item in, the recipient is notified automatically, and a signature is captured on collection - a complete chain of custody from courier to recipient.
Common TNT tracking problems
Held in customs
International consignments can pause for customs clearance and duties. The status may show an exception while paperwork is resolved.
Delivered to a business reception
TNT often signs the item in at a goods-in desk or reception, not to the named person. Check there first - this is the internal gap Traizr closes.
Missed delivery / redelivery
If no one could accept it, TNT reattempts or holds the item at a depot. Arrange redelivery or collection using the consignment number.
Consignment vs reference number
Only the TNT consignment or air waybill number works in the tracker. The sender's internal reference won't return results.
What happens after “Delivered”?
For a home address, delivery is the end of the story. For an office, university, hospital or apartment building, it's only halfway: the parcel has reached the door, but it still has to travel from reception to the person it's actually for. That internal leg is invisible to TNT - and it's where parcels most often go missing.
Traizr picks up exactly where the courier scan ends, giving your building the same visibility for the internal journey that TNT gives for the external one.
How Traizr tracks TNT deliveries inside your building
Most tracking stops at “Delivered”. Traizr continues the journey - from the front desk to the recipient's signature.
- CourierTNT arrives
- ReceptionScanned in
- MailroomLogged & sorted
- NotificationRecipient alerted
- CollectionHanded over
- SignatureProof captured
- Audit trailFull history
Explore Traizr's features or see it applied to office mailrooms, universities and student accommodation.
Track other couriers
Never lose a TNT parcel in the building again
Traizr is internal mail & parcel tracking for reception teams and mailrooms - scan-in, instant recipient notifications, and a signature-backed audit trail for every item.
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